1. Introduction

We are committed to protecting our customers’ privacy. The information you entrust to us is used solely to facilitate the provision of services and to personalise your experience. We do not sell, rent or share your personal data with third parties. Please read this Privacy Policy carefully to understand how we collect, use and protect your data, as well as how you can manage your communication preferences and consent.

2. Identification of the data controller

• Company: Manuel Pastor Costa & Martha LDA (hereinafter referred to as “Gymnos”)
• Head office: Vereda do Pereirinho nº 61, Gulpilhares, 4405-688 Vila Nova de Gaia, Porto, PORTUGAL
• Company VAT number: PT 514742887
• Data Protection Officer contact details: info@gymnos.pt

3. Information and Consent

In accordance with the Personal Data Protection Act (LPDP) and the General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR), the personal data of natural persons is protected and may only be processed with explicit consent or on another appropriate legal basis.

“Personal data” means any information relating to an identified or identifiable natural person, including sound and images, regardless of the medium. This protection does not apply to data relating to legal persons.

By accepting this Privacy Policy, the user gives their informed, express, free and unambiguous consent for the personal data provided via the website  www.gymnos.pt to be included in a database under the responsibility of Gymnos, the processing of which complies with all the technical and organisational security measures required by the LPDP and the GDPR.

4. Customer database

Gymnos maintains a database containing its customers’ records, consisting exclusively of data provided by the customers themselves at the time of registration. This data is collected and processed automatically, in accordance with the approval of the National Data Protection Commission.

Under no circumstances will data be collected regarding:

• Philosophical or political beliefs, party or trade union membership;
• Religious beliefs;
• Private life, racial or ethnic origin;
• Health, sex life or genetic data.

Furthermore, none of the following activities will be carried out without prior consent:

1. Disclosing data to third parties;
2. Transferring data outside the European Economic Area (EEA).

5. Exercising your rights

You may, at any time, exercise your rights to: access, rectification, erasure, restriction, objection and data portability, by contacting us via one of the following channels:

Post: Vereda do Pereirinho nº 61, Gulpilhares, 4405-688 Vila Nova de Gaia, Porto, PORTUGAL
Email: info@gymnos.pt
Telephone:+351 919 000 620 (call to national mobile network)

If you wish, you may also request to be removed from the Gymnos database at any time.

6. Collection of information

a) Data provided directly

Whilst browsing and shopping on the website, you may be asked to provide personal data such as your name, address, town, email address, telephone number and other details necessary to complete your order. This data enables us to identify you, process orders and provide a personalised service.

b) Data collected automatically

The website collects information about your browsing activity, such as:

• Date of visit;
• IP address;
• Browser type;

This data is used to improve functionality, carry out statistical analysis, enhance website security and optimise the shopping experience.

7. Use of data

Personal data is used to:

• Process orders, invoicing and delivery (legal basis: performance of a contract);
• Automatically filling in forms and facilitating future purchases;
• Improving website operations and analysing profiles and statistics;
• Sending content, communications and promotional materials (subject to the user’s explicit consent);
• Ensuring browsing security and fraud prevention.

The user may opt out of receiving promotional communications at any time.

8. Registration and sending of promotional material

The sending of promotional emails is subject to the user’s explicit consent. This consent may be withdrawn at any time by emailing info@gymnos.pt or directly via the user’s account on the website.

Registration does not create a contractual relationship with the company; it serves only to access special services and receive personalised offers.

9. Cookies

a) What they are

Cookies are small files stored on your computer or device, used to:

• Keep items in your shopping basket;
• Recognise returning visitors;
• Improve your browsing experience;
• Statistical analysis and marketing.

b) Types of cookies

1. Functional: essential for the website to function;
2. Analytical: allow us to analyse browsing behaviour;
3. Marketing: allow us to offer personalised content and promotions.

c) Consent and management

• When you visit the website, a cookie banner will appear allowing you to accept or decline specific categories;
• You can delete or block cookies via your browser, but some features (registration, purchasing) may cease to function.

10. Security

Your data is stored on secure systems protected against unauthorised access. Never disclose your password to third parties and use strong passwords to ensure your security.

11. Changes to the Privacy Policy

Gymnos reserves the right to amend this Policy whenever necessary. All changes will be published here, with the date of the update indicated.

12. Enquiries and contact details

For any queries or suggestions regarding this Privacy Policy, please contact:

• E-mail: info@gymnos.pt
• Telephone: +351 919 000 620 (call to national mobile network)
• Post: Vereda do Pereirinho nº 61, Gulpilhares, 4405-688 Vila Nova de Gaia, Porto, PORTUGAL